UK delivery & returns

Delivery arrangements

We will confirm the delivery cost, carrier and estimated delivery time with you before you order. If you need a particular delivery date, please mention it in your email.

Information from our original shop

Our original delivery page stated that goods were sent by Royal Mail, with an aim of 3–5 working days. Next-day delivery and special wrapping were available by enquiry.

These are the original arrangements. Please ask us to confirm what is available for your clearance order.

Changes, cancellations & returns

Please contact us as soon as possible if you need to change or cancel an order, report a delivery problem or arrange a return. Include your order reference and product code.

If an item arrives damaged or faulty, email us with a description and, if possible, photographs so that we can help.

Please confirm the return address and arrangements with us before sending an item back.

Clearance purchases do not affect your statutory rights.