Customer Reviews
Mr M Rees
15 Mar 2022
Well made item, looks great, and quickly delivered to me. 👍
Customer
14 Feb 2022
Purchased 2 no Cart wheels for a Prosecco cart I am building , arrived on time and very impressed with the detail and quality,
Mr Jason McGlade
01 Feb 2022
Excellent quality items
Customer
24 Aug 2020
Very good product and excellent service. I had been looking for a rack like this for a long time, and only found metal ones or rougher wooden ones. The bamboo rack is well made and was easy to put up.
ms diane Brereton
13 Aug 2020
Excellent de,I erred within 24hours - well made sophisticated looking product
Customer
17 May 2020
really good product fast service would buy again from them.
Customer
16 May 2020
Very good quality strong, smooth and well-finished bamboo rack. Very glad to have found it. I was happy with the prompt delivery too.
Customer
10 May 2020
Beautiful hanging shelf for glasses, very well made and look amazing! They were easy to put up and have had so many comments on how good they look. We added a length of sailing cord from each front corner up to a hook and it gives a lovely beach style feel. Fabulous, prompt service too, even during lock down. Thank you!
Customer
02 May 2020
Good product very well made
Customer
11 Dec 2019
I was very disappointed with this product. It was very difficult to find a way to hang it from the shelf as any shelf we tried to put it on was not deep enough also the holes to screw it had been put into tricky positions and brackets would have looked messy. The wood was not as good as I thought either. I asked to return, which they said was fine. However I was not offered free return (although I paid for the postage of the item in the first place) andcwhen I went to send it - it would have cost almost £14. Needless to say I did not feel the need to spend £19 on postage of an item that was worth less than that! So now I have useless a shelf, which will not fit anywhere . Not great customer service finoak.
Finoak answer:
We understand that it may be challenging to make the right decision about the purchase on the website. So we provide all the details about the item in the product card, including detailed dimensions. We encourage our customers to check everything before the order. We were in contact with the customer trying to resolve this issue, regarding the return, and we discussed different options. Unfortunately, the customer decided not to continue this and did not answer to our last email.
Mr Jonathan Vuillemin
23 Oct 2019
Good quality product. Great value for money.
Mrs Daphne Bywater
01 Feb 2018
This is my second order and I would recommend the company. Very prompt delivery and well packaged. Great prices too.
Customer
03 Jan 2017
Excellent product of good quality!
Oxana Jones
12 Jul 2016
The glass rack is of great quality. Delivered very promptly. Excellent experience!!